Hello all, was wondering if anyone ever had experienced an issue with registering a device to Versa SASE VPN and gives them an error after attempting to register. The error states unable to communicate to Versa Service. My team and I emailed our vendor but still no resolution.
So far we tried:
Removing my User account from the VPN group through AD
Turning off the windows defender firewall on my laptop
Reinstalling the latest version of VERSA
We think this is a machine issue with my laptop as we tried adding myself to the VPN on a different desktop and I was able to register there.
I am not really sure what else to be looking for as there are not a lot of articles about this particular issue.