SSL-VPN - Portal RDP: Now fixed resolution? (7.0.4 ?)

VPN
1

I recall at least 7.0.2 about it was still variable resolution, but now the RDP through the web browser is a fixed resolution, which … well… doesn’t work as nice for me as the previous variable resolution based on the browser’s size/etc.

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Anybody else noticed this?Did I missed the release notes about this?

TAC response today (24/02/2022):i have checked internally under ID for similar reported issues,

the value of height and width will be 0 to take the resolution of the browser automatically,

however this will be introduced in 7.0.6 and 7.2.0 future releases,

at the moment the current workaround is to try to put the resolution manually in CLI of the bookmark.

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TIL (2022/10/04): seems introduced 7.2.1 at least(Replace "RDP" with your ssl vpn portal)

config vpn ssl web portal
    edit "RDP"
  set default-window-width 0
      set default-window-height 0
    exit
end

NOW you can refresh/reload the browser window after resizing to get a “full window”
Thanks u/BJD1997 for posting below https://www.reddit.com/r/fortinet/comments/so82m8/comment/ikie54p/?utm_source=share&utm_medium=web2x&context=3

2

Did I missed the release notes about this?

Did you even bother to open the release notes at all?

With that said, I do not know if the change disabled dynamic resizing or not.

3

I’ve spoken to Fortinet Technical Support.

They setup a remote sessions and fixed the admittedly known issue.

FGT-40F # config vpn ssl web portal

FGT-40F (portal) # edit <portal name>

FGT-40F (<portal name>) # set default-window-width 0

FGT-40F (<portal name>) # set default-window-height 0

FGT-40F (<portal name>) # next

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Repeat this for every portal that has web mode enabled

This fixed the auto scaling to browser resolution.

4

The word: scanned… and missed that :(=)

YEs, looks like the customise size breaks the auto-sizing ;(

HAven’t found any setting yet to change that back, it appears to be one size, and that is the configured size

5

Stupid idea!

That simply sucks!

Should have an option to select auto/fixed.

6

thank you for this…

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you saved my life today.

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Really thank you!!!

7

Thank you, save my day.

This issue also occur on fortiOS 7.4.0.

To add, the portal name is here.

https://imgur.com/a/1KDg6MH

8

Have you opened a ticket ?

9

More than that.

Release note says nothing about that in section “Change in default behavior”

The changelog says that you *can* customize res to set it at a fixed size.

Not that autofit is GONE.

For me that imply that nothing will change in behavior if you dont configure the res.

And i fyou don’t configure it… then autofit.

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But hey support tell me it is normal, it was a feature request so hey ok I guess…

and they don’t want to ear anything about it.

10

Yes.

But then I had to start singing:

I like FortiNet
I Love Fortigates
I’m lirical about TAC!

… as the “2nd” level want me to do SSL VPN “diagnostic tests” …

11

yeah, TAC “confirmed” to be fixed in 7.0.6 & 7.2.0

12

Is it fixed for you? Im running into this issue on 7.0.6, 7.2.0 and 7.2.1

13

Nope ;(
Will need to relog a case about it I guess

14

Well I’ve contacted them, look at my other comment I just posted :slight_smile: