Mozilla VPN has a 2.2 rating on the play store. I am seriously concerned about the health of this VPN service

So its downvoted by a load of freeloaders? It is an example of democracy at work combined with stupidity.

Is there an iOS version?

I’d give it a positive rating if I didn’t avoid rating things because, you know, privacy. I’m guessing I’m not the only user in that boat.

they are the people who don’t know about privacy!

Its just idiots who think its free

Wish prayers do work right now. The odds are working against Mozilla.

If the app costs $5 why not put that price in the store to begin with?

Its very expensive for the sub-par service you recieve

It’s also the only app I’ve seen that doesn’t say in-app purchases at the top but requires a purchase. Just adding the ability to pay through the play store (or whatever it takes to get the tag to show) would probably eliminate a lot of the expectation of free.

Normies of the net really thought this was going to be free?
A good VPN is never free. I have been guilty of installing some software impulsively then realizing it won’t do what I need, but that’s my own fault. Realized yesterday that the android version of Synthing can’t sync to SD cards, for some goddamn reason. 4 hours of time wasted because I neglected to read the FAQ, although its kinda ridiculous it can’t do that.
I haven’t seen the app description on the play store, I want to get express VPN, but I guess the only way to do it is put it in bold in plane sight. Or offer a free trial, as someone else said. Mozilla itself isn’t a new company but as far as I know this VPN is, allowing people to try first may help get the normies on board.

You can still read them via browser

https://play.google.com/store/apps/details?id=org.mozilla.firefox.vpn&hl=en_US

I totally get the low rating when it doesn’t work (and it seems to be mostly an Android issue), but for the app not being free? Really?

For US$4.99, you can protect up to five devices.

I’m guessing the problem is that people don’t really read before installing any app.

Yeah that what most of the one star reviews say

For VPNs, you generally get what you pay for – free ones inevitably suck in some way, either functionally or with a privacy destroying business model.

Those who use it or can use it should please try and give the rating it deserves

Looking at the low ratings, a lot of the “but it’s not free!” complaints are that you can install it without an up front cost, then get hit with the account and subscription requirement. The app page also lists the in app purchases note, which only indicates the option of doing that exists – not that it’s a requirement. And that requirement is there because it’s the service that has a subscription, not the app itself.

The cost is definitely in the description so maybe people could actually read things in more detail before installing, but it’s an imperfect world.

Anyway yeah I agree people should rate it according to what it deserves – if they had a bad experience with the service, rate it based on that, regardless of one’s opinion of Mozilla or their monetization choices.

I am actually looking forward to try it… when it becomes available of course.

lots of those can be bypassed if you have root. they probably just didn’t want to deal with it and went with something more secure.

Privacy requires knowledge and the tools to achieve it.

Public star rating systems in general are broken. At this point, I tend to ignore the overall score in favour of reading a few positive and negative reviews and deciding which group seems dumber.

I don’t understand everyone who said it said free. I can’t find that anywhere and from the beginning it was advertised with a price.

People are dumb, most of them did not even read the description properly.

Support Mozilla and trust them to do the right one. Not good?