We upgraded to 1 gig recently and have been having a heck of a time getting speeds on VPN over 7mbps. My wife works from home and has to connect via VPN to work. We’ve had 3 techs out here, swapped ONT and Ziply’s router, but we can’t get above 45mbps no matter which of the servers she connects to. Much of the time, the speeds seem lower than when we had 200/200. Sometimes the upload speed is 0.7mbps
If we disconnect from VPN and plug directly into the router versus wifi, we’re getting 700+mbps, so there’s nothing wrong with the overall connection.
Any thoughts on how to resolve this? Is there some configuration on the work VPN that’s causing speeds to be so slow and that’s easily changeable? Speeds aren’t consistent and she’s having a lot of issues running video conferences and screensharing presentations, which is a decent part of the job.
The techs have been great, u/jwvo , just baffled by the issue.