Hey all, I have played Roblox while it’s excluded form the VPN tunnel so the VPN’s bandwidth won’t go haywire or disconnect randomly. This has worked until over a month ago when Roblox updated on Wednesdays like always and I would have to re-add the latest Game Client program in the tunnel exclusion list and the Game Client won’t run after Roblox is “starting” to run the game client. I was forced to turn off the VPN and refresh the page of the game I want to play, and I don’t want to show my real IP to the site instead of the Client. I’ve been looking online for answers and it seems like I am the only one who has this problem. Anyone got any ideas on what I should do?
Could you let us know if you have the Kill Switch feature turned on? If so, please disable it and see if the issue persists. Also, we would recommend reinstalling the ProtonVPN application to the latest available official application version.
If you continue facing issues, please send us a ticket. In the ticket, please be sure to let us know the device / OS / ProtonVPN app version you’re using, and include the screenshots of any error messages, the configuration of the Split Tunneling feature, and your connection logs, so that we can have a better perspective and look into the setup to help you troubleshoot. https://protonvpn.com/support-form
I’m veryyyy late but did you figure out how to fix that?
No, I don’t have Kill Switch on. You can’t have Kill Switch and Split Tunneling on at the same time. I even reinstalled the latest ProtonVPN Application and it still did not work. I did message support for 10 days before coming here and the same questions were asked and I answered them but the issue wasn’t resolved. I decided to come here to see if someone here in this subreddit has this problem.