Does anyone know if this is due to router settings? What are any workarounds you know of? Thank you for any help you can give.
You can try troubleshooting steps suggested in the following article:
https://www.ivpn.net/knowledgebase/troubleshooting/i-cannot-connect-to-the-vpn-what-can-i-do/
If the issue persists, reach out to our support ([email protected]) with the connection logs and we will look into this further.
https://www.ivpn.net/knowledgebase/troubleshooting/how-to-submit-vpn-diagnostic-logs-to-ivpn/
Change for tcp with openvpn
Thank you for the help.
Thank you. I was thinking that.