It ONLY appears on this particular PC. All other devices in the house work fine. Other computers, TV’s, our phones. no problem. I’ve been on the phone with both my provider (AT&T) and Amazon and neither can figure it out.
I have NEVER installed a VPN on this computer.
I checked the VPN settings in Windows, there is no VPN.
I flushed my dns.
I renew’d my IP although I have no idea why that would have worked considering my AT&T IP is what Amazon would see and that doesn’t change.
I’ve tried different browsers.
I’ve cleared my cache and cookies, twice.
I’ve turned off every non essential service and start-up program and restarted.
I’ve turned off the only browser extension I have (ublock).
I’ve also even installed the Amazon Prime app and I get the same error with it.
For whatever reason Amazon thinks this SPECIFIC computer has a VPN installed.
I have this issue. Started yesterday and its thesame message for all of my devices. I’ve done everything possible. I just cancelled my amazon prime coz I’m so frustrated.
You connect to your hotspot, and the video should play without problems. Now, once the video starts playing, you switch to your Wi-Fi or whatever network you were using before if you don’t want to be streaming with mobile data, and the video continues playing.
However, you must repeat this after every episode/video, so it’s inconvenient.
Yep. Prime Streaming is garbage, their app sucks and all I want to do is watch the final episode of the only show worth watching on the damn service. Ugh.
Note I’m saying do this while not tethered. While this one computer is “using the same Internet connection as all the other computers that work fine”, see whether there is a difference in the IP address reported when you visit https://iplocation.net/ from the problem computer, versus when you visit https://iplocation.net/ from the non-problem computers.
Seeing a different IP on the problem computer versus the non-problem computers would still mean either there is a VPN or proxy configuration on this one computer which we just haven’t detected or identified yet. Or that somehow your router is implicated in forwarding the traffic from this one computer differently. Software on the computer itself makes more sense / seems much more likely.
Unless you’re on some kind of business ISP connection, all the traffic from all the computers will go out though the same single IP address. So forcing a release/renew of the IP address your ISP currently has for you doesn’t by definition help or change anything, because “if that was the problem” all your computers would be affected, not just the one computer.