Title says it all. I get less than a 5th of my typical download sleed while express vpn is connected.
How to fix this? Or should i switch VPN providers?
Connect to a vpn nearest to you
All vpns result in slower speeds due to the encrypt/decrypt they do.
Your post says solved, did you figure anything out? I’m having a similar issue, any help would be appreciated.
I don’t know if anyone still needs this, but I’ll follow up with more info anyway if it might help someone.
The issue I was having was specifically with mobile data through the VPN, everything else was working fine for me. Turns out the issue was through T-Mobile and not the VPN. T-Mobile was tracking my data through the VPN as mobile hotspot data. My mobile data is unlimited, but my hotspot isn’t, so I would run out and they would throttle my speeds. Seems like some wires got crossed. I managed to contact support and it’s being worked on.
Yes, some reduction is to be expected, but not 1 5th, sometimes as low as 1 10th the original speed. Especially as i wasnt experiencing any slow down whatsoever before.
No, and i didnt change it to solved, it did that itself for some reason.
Have you changed anything recently? I started having issues on mobile when I got a new phone, old one worked fine
No changes. Dont have problems with my phone, though maybe thats cos i rarely make large downloads on my phone, but even speed test shows much faster speeds than my pc, and thats on wifi, not even ethernet.
I truly don’t understand it. For me it’s only mobile data that has problems. My PC works fine, WiFi on my phone works fine, my data without the VPN works fine. I hope I can find a solution, I’m starting to look into other services.
Are you using the app or OpenVPN profiles on the wifi router?
If the app, did you do the most recent update?
Using the app, checked for updates, looks like I’m up to date.
Have tried several different vpn server locations?
Which vpn protocol are you using in the App?
Do you also have Apple’s Private Relay turned on?
Have you tried reinstalling the vpn configuration?
I have tried several different servers, tried swapping between every protocol available, I haven’t had any luck. I talked to support and they couldn’t help me either. Also, I have an Android, Samsung Galaxy S23 if that means anything.
Ok, sorry, I don’t know why I thought you had an Apple device.
Can you install the app on a different phone connected to the same wifi? This would help determine if it’s your phone/configuration or not.
It works great on WiFi, the VPN only seems to slow down my mobile data, and only since getting a new phone a few weeks ago. I don’t have another phone.
Ok I’m out of idea. I hope you get it fixed!
Despite trying it twice already over the last week without any success, I figured it couldn’t hurt to try uninstalling again and it strangely seems to have done something. Still a bit slower than I’d expect, but it’s a big improvement over what I had. Maybe I can mess with some settings and get it a little better from here.
I’m terribly confused, but I definitely appreciate the assistance. Have a wonderful day.
I’m glad you were able to make some progress!