Cato VPN client issues

My company recently moved to Cato as our VPN client.

Part of the set up process is to launch the client, click “add user” and work through set up process. When I click into “add user” the client goes into the connecting state and doesn’t do anything.

Brought this up with the network team but they are being pretty useless. Has anyone seen this issue before? I’ve run every update available to me, rebooted a billion times, reinstalled the client a few times but nothing works. Anyone ever run into this issue before?

following the issue, I am facing same issue macos Sonoma.

Idk if it would be the same for you, but I had to uninstall AD from my desktop and roll back a Microsoft update.

I still have no idea why AD needed to go but the VPN is VPNing now so I’ll take it lol

Maybe because of this documented issue? https://support.catonetworks.com/hc/en-us/articles/10756471607709-SDP-client-fails-to-connect-due-to-netsh-crashes-with-Windows-11