Can't download videos while VPN is on?

I’m trying to use this Chrome extension Wistia Video Downloader (https://chrome.google.com/webstore/detail/wistia-video-downloader/acbiaofoeebeinacmcknopaikmecdehl?hl=en)
, basically it allows you to easily download videos from the internet hosted by Wistia player. However, whenever I try with my VPN on, the file attempts to download and says “Failed - Network error”. If I try to download without my VPN on, it works as normal.

Any ideas on fixes? New to this. Thank you

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