Good day everyone… I recently to move into a new apartment complex that is an ATT “Connected Community”. That means your service is kind of built into your rent and you have no other options. I noticed once the service was set up on the their standard modem was receiving a gig but all devices were about 500 mbps. My guess is the modem they provided me doesn’t support it. 500mbps is probably fine for 2 TVS, 4 laptops, a PS5 and some steaming but I want to see if I can get more out of the service
Not sure what my options are and I dont even think I can actually upgrade my plan, maybe a 3rd party modem.
That’s the best your going to get. You can get your own router and see if you get more. Make sure u add the WAN Mac of the router your using to the WiFi portal if your going this route. You should get gig speeds when wired in but WiFi it can be up to 500mbps on this type of system.
Att tech who actually installed 5 apartments buildings so far.
100Mbps is more than enough for the devices you listed.
Did they provide you the bgw320? You can go into the admin page and change the 5ghz channel width to 160mhz, and with any device that supports wifi 6 and 160mhz, you should get about 1 gig. You will probably get better results if you get your own router though.
500 is stellar in an apartment complex. You’re surrounded by other modems. If you want the gig, hardwire in. AT&T, nor any other ISP guarantees speeds via wifi because interference is real.
How many of the devices are connected with Ethernet? 500mbps is about the fastest you’ll get using WiFi 6.
First, you need to plug one computer directly to the modem using an ethernet cable and then make sure none of the other devices are using internet.
Head to this website on the computer:
https://www.att.com/support/speedtest/
Start the speedtest in the left box and then ‘sign in’ in the right box to complete the speedtest.
This will give you the complete picture where the problem is.
That is standard over WiFi. Most devices can’t process the full gig. Do you have the 320 (white with one white light on front) or 210 (black with 2 green lights). 1 gig is more than enough for what you have. Installed many connected communities and 1 gig is what each unit is set up with.
Hell consistently getting 500 megs on wifi is pretty damn good for not buying your own gear.
Exactly. Not every single device needs to be able to peg your bandwidth individually. This is a total non issue.
In a densely packed apartment building, switching to 160mhz channels will probably make performance worse.
I get about 900mbps near my router. 600 across our two-storey house, through multiple walls. Galaxy S23 Ultra.
Its a 1BR apartment so it will mostly just be me, and all devices likely connected via VPN most of the time.
2TVS
PS5/Switch
4 laptops is a WFH setup
Cell phone/Tablet
I just tested my current Xfinity (comcast) and could have sworn I was getting close to 700-800mpbs on their Wifi 6 modem at some point but I justed tested and only getting 300mbps over wireless
They could probably try a Wifi 6E/7 mesh system and connect devices that don’t have 6ghz to ethernet
WiFi is for convenience. Apartments are congested with interference from other wifi routers fighting for the same frequency (wifi channel), you can change the frequency in the GUI of the AT&T RG and try find the best performance frequency. I would recommend changing the frequency on hardwire laptop or pc, because on a wireless device of course it’ll knock you off the website for a bit because you changed the frequency. Example change wifi channel on PC let your wifi reconnect to the phone then test speeds, some may not even work. Different times of the day when your neighbors get home might turn on something that may interfere and then you can change the channel again.
Just a side note that might help…When I use to install many years ago, I had an android app on my phone that I could see the frequencies that other wifi routers are on but I never did find it on IOS. There are a lot of variables for wifi which is why it’s not fully guaranteed. AT&T only guarantees a percentage. But placement is crucial do not place it in the apartment closet metal panel. Leave it high and in the open especially off carpet.
Yeah, that would likely be a lot better in an apartment, assuming the 6Ghz is used for mesh backhaul (not all of them will), and assuming it makes it through the interior walls (100% concrete apartments are a PITA)
All tests were without VPN.